Delete your WildWork account
Last updated: 2026-10-04
You can delete your WildWork account and the personal data associated with it at any time. Deletion is permanent and cannot be undone.
Option 1 — From the WildWork app
- Open the WildWork app and sign in.
- Go to Settings → Privacy.
- Tap Delete account and confirm.
Your account is deleted immediately and you are signed out on that device.
Option 2 — By email
If you can no longer sign in, send an email to info@wild-apps.com from the address registered on your account, with the subject "Delete my account". We may ask you to confirm the request to protect your account, and we complete it within 30 days.
What is deleted
- Your account: name, email address, password hash, sign-in providers and active sessions.
- Your profile: photo, bio, skills, links and preferences.
- Job posts, applications, service inquiries, saved items, reviews and other content you created.
- Messages, notifications and push-notification tokens.
- Any active WildWork subscription is cancelled so you are not charged again.
What is retained, and for how long
If you made or received payments through WildWork, we are required by German and EU accounting and tax law to keep the related records — bookings, orders, invoices and payment references — for up to 10 years. In that case:
- your account is anonymised instead of removed: your name, email, photo and profile are erased and you can no longer sign in;
- the retained records stay linked only to an anonymous identifier and are used solely to meet legal obligations;
- your service and product listings are taken offline.
Payment and payout data held by Stripe is governed by Stripe's own retention policy. Encrypted backups are overwritten within 30 days.
Accounts with a payment currently held in escrow or an open dispute cannot be deleted until it is resolved, so that neither party loses money.
More information
See our Privacy Policy for details on how we process your data and your rights.